Returns & Exchanges

At Panda London, we want you to be completely satisfied with your sustainable bedding; that is why we offer a 30-day trial period and a straightforward return process for all our eco-friendly home products.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags and protective covers are included to prevent damage during transit.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.